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I started WireTracks in late 2003 after figuring out a solution to a problem that had long bothered me. Every time I moved, I found that the new home or condo did not meet my wiring needs. WireTracks is an elegant solution to a common problem After I launched WireTracks, we were very successful at getting media coverage. Within the first year, there were about 100 newspaper and magazine articles, countless web articles, a dozen or so radio interviews, and a little television coverage. We went to trade shows and received amazing response. We weren’t giving any freebies away, but we would walk out of each show with over a thousand leads from a 10 x 10 booth. Everything felt exactly right and as though we were going to be successful quickly. A year or so ago, I restructured the business to be very efficient by eliminating our offices, getting rid of our staff, and reducing WireTracks to a part-time, one-person business, working on the “long tail” premise. This worked fine, but resulted in mediocre customer service. I could meet orders, but dealing with the other business demands were challenging. As I managed the day-to-day activities, our manufacturer went out of business and destroyed (or sold) our molds. The costs to retool are too large, so I am closing WireTracks and selling off the remaining inventory. We have a small quantity of 8’ WireTracks Original remaining and a modest amount of WireTracks NC. Although WireTracks NC is designed for new construction, it is easy to install in remodels, maintains a better alignment, and provides a nice seal with the sheetrock. Since designing it, I have used it in all my installations, both new and remodel.
I think it is a shame to have to do this as our products have helped many people.
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